All custom work are non refundable unless it was due to shipping damages or listing errors. However, we will try our best to help with any issues, please contact us for any problems.
If there is a refund there is a process:
You will receive your refund within 30 Days of return package received.
Here is break down of the process:
- the transit time for us to receive your return from the shipper (5 to 10 business days)
- the time it takes us to process your return once we receive it (3 to 5 business days)
- the time it takes your bank to process our refund request (5 to 10 business days).
We like to give your refund as soon as possible. The faster we receive the package back the faster we can initiate your FULL REFUND.