Shipping & Returns
We make shipping and returns easy.
Learn more about how our ecommerce website can provide you with a stress-free shopping experience below.
-Standard Shipping: 3 to 4 business days (depending on the distance from Elk Groove Village, IL)
- 2nd-Day UPS Shipping: Second-Day UPS shipping
- Overnight Shipping: Contact us if you want this shipping option.
What are the shipping costs?
- Standard Shipping is FREE ($0.00) *Some exceptions apply
- 2nd-Day Shipping: $30.00 on orders bellow $109.00/ $45.00 on orders from $110.00 to $299.00/ $60.00 on orders from $300.00 and up
- Other Shipping Option (i.e. Overnight Shipping)
-If you want to know more details about this shipping options, please contact us
(TRACKING IS SUPPLIED ON EVERY ORDER)
- Handling time of an order is 24-48 hours.
- We do not ship on Major Holidays and Weekends.
- All orders ship from our warehouse in Elk Groove Village, IL.
Contact us, if you have any other question via:
Call Us at(773) 236-2966
For more information, please visit our Help Center page.
Refund by mail to our Returns Center:
You have 14 days from the moment you receive your order to notify us and send your order back.
We will accept returns on any non-customizable item.
In the event that the product was damaged or lost in shipping, or there was an error made on our part, we will take care of you!
We can offer quick replacements or a full refund in such cases.
For more information on how to do this, see ourReturns & Refunds policy page and the FAQs.
If you have more questions, we have compiled a list of frequently asked questions to help address any concerns you may have.
Our comprehensive FAQs cover everything from delivery times to our return process. You can find our FAQs page by clicking the link below. If you can't find the answer you're looking for, don't hesitate to reach out to our customer service team for further assistance.
We are always here to help.